Pandera + Google Cloud: Reimagine the Customer Experience
Join Pandera at Google Next ’19 as we showcase our AI-driven Customer Experience Management solution for the on-demand and always evolving retail landscape. Our CEM solution will enable brands to make the connections that matter- increase customer loyalty, sales conversion rates, and customer satisfaction. Powered by the Google Cloud Platform, our end-to-end CEM AI solution will provide sustained improvements—and a measurable positive impact for retail-focused organizations. Stop by booth #1269 to learn more.
Join our Cloud Talk!
Topic: Reimagine the Customer Experience
When: Wednesday, April 10th @5:30pm
Where: Theater 1
Who: Joshua Sutton | Pandera CEO
Let’s schedule some time to meet!
We would love to connect with you at our booth or anytime during the conference that works best for you. Feel free to reach out! Connect with our GCP solution experts at email@example.com.
In the first article in the series, “Any Fool Can Know. The Point is to Understand” we discussed how utilizing an Information Centric Approach can improve decision making capabilities. Now we will discuss how information presentation design fosters insight.
Many companies’ BI solution design still feature a very hierarchical, structured information presentation, which can disrupt people’s natural analytical methodology and hinder their path to insight. Rethinking the display methodology, to both prioritize the information, and to emphasize issue identification, validation and investigation significantly improves overall usability, and retained knowledge. This need to focus is further magnified, as users increasingly access and consume this information on mobile devices.
A mature, fully functional BI system is able to apply analytics to transform large amounts of data into information, providing insight and spawning action. As a Retail Practice Advisor, I have had the opportunity to work with a number of companies at different points along their BI maturity lifecycle, and have seen many struggle with efficiently transforming information into knowledge.
“Before jumping right into solving a problem, we should step back and invest time and effort to improve our understanding of it.”
– Albert Einstein
Pandera Advisory Services is committed to providing industry expertise and a proven collaborative approach to successful execution of our client’s initiatives. Primed with years of industry acumen and successful technology implementations, the Pandera Advisory team enables the execution of strategic solutions focused on operational process improvement while managing cost, scalability and usability.
Pandera Practice Advisors enable the delivery of complex and multifaceted solutions in today’s intricate business environment requiring innovative integration strategies that understand the ongoing interplay between business and an ever evolving technical environment. Understanding your business while mitigating regulatory and compliance constraints, shifting business priorities and strong political cultures, our advisor team brings the right mix of industry insight, technical expertise and user adoption strategies to position organizations to remain agile in a world of ever changing needs.
Delivering actionable information to improve decision making capabilities, should be an implicit and fundamental goal of any Business Intelligence initiative. In my role as Retail Practice Advisor, I have seen many companies fall well short of this goal, largely due to their underlying approach.
Companies need to consider, and approach, BI as an enabling technology and seek to integrate all available data and develop the relevant analytics, unfettered by their existing reporting portfolio. Utilizing an information centric approach to guide the design, measurements and solution architecture enables quantum advances in business insight and analytic capabilities.
Join us in Charlotte, NC on September 30th at The Ritz-Carlton for the Carolinas MicroStrategy User Group Meeting. MicroStrategy customer speakers will be sharing their experience and knowledge. We will also be covering MicroStrategy 10, and Pandera’s own Josh Sutton will be discussing PIG scripting with Hadoop and Visual Insight. The meeting will conclude with vertical break outs for Healthcare and Retail, as well as one-on-one sessions available to answer any questions you may have about SDK, MicroStrategy training, or Big Data. Several lucky attendees will also walk away with free iPads.
Directly following the meeting, there will be a beer and wine reception, where you can connect and mingle with other MicroStrategy users, partners, and your account reps over drinks. (more…)